Privacy Policy – mycity.property

Last Updated: May 2026

1. Introduction

mycity.property (“Platform”, “We”, “Our”, “Us”) is committed to protecting your privacy in compliance with applicable Indian laws including the Information Technology Act, 2000 and relevant rules.

By using our Platform, submitting forms, or interacting via ads (Facebook/Instagram), you agree to this Privacy Policy.

2. Information We Collect
2.1 Personal Information
Name
Phone number
Email address
Property details submitted via forms
2.2 Form Data
Property enquiry submissions
Property listing submissions
Any data entered in website forms
2.3 Communication Data
WhatsApp chats, call logs, enquiry details
Consent messages (e.g., “I Agree” confirmations)
2.4 Analytics & Tracking Data

Collected via tools such as Google Site Kit (Google Analytics, Search Console):

IP address
Device/browser information
Pages visited and interaction behavior
Traffic source (ads, search, social media)
2.5 Advertising Data

When interacting with our ads on Facebook & Instagram:

Lead form data
Engagement data (clicks, views, responses)
3. How We Use Your Information

We use data to:

Generate and distribute property leads
Facilitate communication between parties
Track and improve marketing campaigns
Maintain legal records for dispute resolution
Enforce agreements, commissions, and payments
4. Consent-Based Data Sharing (Strict Clause)
Contact details are shared only after explicit user consent
Consent may be recorded via forms, WhatsApp, or call confirmation
Such records shall be treated as legally valid proof of consent

Once shared, the Platform:

Has no control over third-party actions
Bears no liability for misuse, harassment, or disputes
5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies via:

Google Analytics (via Site Kit)
Facebook/Instagram Pixel (if implemented)

These are used for:

Performance tracking
Ad optimization
User behavior analysis

Users can disable cookies via browser settings.

6. Data Security

We implement reasonable safeguards including:

Controlled access to data
Secure hosting practices (WordPress environment)

However:

No system is completely secure
Users share data at their own risk
7. Data Retention

We may retain data:

For operational and business needs
For legal enforcement (commission recovery, disputes)
For marketing and analytics purposes

Data may be retained even after deal closure where legally required.

8. Third-Party Services Disclaimer

We use third-party tools including:

Google (Analytics, Site Kit)
Meta (Facebook & Instagram Ads)
Hosting providers / WordPress plugins

We are not responsible for how these third parties handle data under their own policies.

9. No Sale of Personal Data

We do NOT sell or rent personal data to third parties.

10. User Responsibility

Users agree:

Not to misuse data received via Platform
Not to engage in spam, harassment, or unauthorized contact
To comply with applicable laws
11. Legal Disclosure

We may disclose user data:

If required by law or government authorities
To enforce agreements or recover dues
To prevent fraud or illegal activity
12. Limitation of Liability (Critical Clause)

The Platform shall not be liable for:

Data breaches beyond reasonable control
Misuse of data after consent-based sharing
Actions of third-party platforms (Google, Meta, etc.)
13. User Rights

Users may:

Request correction of inaccurate data
Request deletion (subject to legal/business requirements)

Requests can be sent via email.

14. Jurisdiction

This Privacy Policy shall be governed by laws of India. Any disputes shall be subject to Pune, Maharashtra jurisdiction only.

15. Policy Updates

We may update this policy at any time. Continued use of the Platform implies acceptance.

16. Contact Us

Phone: +91-8180832811
Email: contact@mycity.property

By using mycity.property, submitting forms, or interacting with our ads, you provide informed consent to this Privacy Policy.